Privacy policy

What are "cookies"?

"Cookies" means information files of a computer, in particular small text files stored on the user's terminal device and intended for the use of websites. These files allow the identification of the user's device and the appearance of the web page tailored to his individual preferences. "Cookies" usually contain the name of the website from which they come, their storage time on the terminal device and have a unique number.

How do we use cookies?

Cookies are contained in the HTTP protocol, which is used to communicate between the server and the browser. They consist of: the key that identifies the value name, the value and the time period after which the browser must delete the cookie file. Their functions are mostly the usual ones provided by the browser settings. Cookies are used in order to adapt the content of the websites to the preferences of the users in order to personalize the content of the websites and to increase their usability for the user.

Which cookie files are used by us?

There are two types of "cookie" files - the "login" and the "permanent". The first are temporary files that remain on the user's device until he or she logs out of the webpage or disables the software (web browser). The "permanent" files remain on the user's device for as long as specified in the "cookies" parameters by the user or until they are deleted by the user manually. The "cookies" used by the associates of the website operator, especially the users of the website, are subject to their own privacy policy.

Privacy Policy and cookies

When the User visits our website, we use "cookies" in order to identify the browser or the user's device - "cookies" collect various types of information, which in principle are not Personal Data (ie do not allow the identification of the user). However, some of the information collected, depending on its content and use, may be linked to a specific person and may be considered Personal Data. In relation to the policy of rouka.gr, the data are encrypted in such a way as to prevent the access of unauthorized persons to it.

Create a Profile

By using the technology of "cookies" on our website, we are given the opportunity to find out the preferences of users - for example, by analyzing how often they visit our website, or what products they prefer. Analyzing online behavior allows us to understand the habits and expectations of users in order to meet their needs and interests. Thanks to the technology of "cookies", we can not only show the user an ad tailored to him (eg ad for images, which results from his recent search only in the category images) but from the available offers to display those that they better meet the needs of the user, in addition to creating and presenting ads, offers and discounts that are addressed exclusively to the specific user and no one else.

The rejection of "cookies" that allow customized advertising by the user does not mean that the User will not receive any advertising when visiting our or another website - in this case the User will continue to receive the same number of ads , which, however, will not be related to the present activity.

Furthermore, access to information related to the activity of users on the Internet, using "cookies", allows us to conduct market analysis and statistical analysis.

The information collected and contained in the "cookies" can be stored after the end of the browsing time, a fact that allows e.g. their use in future user visits.

Re-targeting

By using the technology of "cookies", we are given the opportunity to reach the users who have visited our website in the past, through other websites, including those owned by companies that cooperate with us.

The lack of connection of the ad presented to the user with his interests and needs can be annoying for him. We believe that it is more attractive and useful for the user to promote (to him) messages that meet his interests and needs, a fact that requires the analysis of his previous behavior, based on the technology of "cookies". Therefore, we aim to show targeted advertising to the user, taking into account his previous activity on the internet.

Third party "cookies"

The cookies we use are mainly aimed at optimizing the service of users when using our website. However, we work with other companies in the field of advertising. For the purposes of this collaboration, the browser or other software installed on the user's device also stores cookies from entities that conduct such marketing activities. You can read the list of our trusted partners in the Cookies Policy below.

Cookies sent by these entities are supposed to improve the effectiveness of presentation in the ads of users corresponding to their online activity - third parties provide advertising content to users.

Therefore, when visiting our website, cookies from our partners are also stored on your computer or other device. This, for example, collects information about the products being promoted or purchased.

Remove / block cookies

It is reminded that you can manage the use of cookies through the privacy settings on our website or Internet browser.

By default, Internet browsers or other software installed on a computer or other user device connected to the network allow certain types of cookies to be inserted into such a device. These settings can be modified to prevent the use of "cookies" in the web browser settings or to inform about any transfer to the user's device. In this way, the consent expressed regarding the use of this technology can be modified or canceled at any time (preventing the storage of cookies in the future).

It is also possible to block third party cookies by simultaneously accepting the "cookies" that come directly from rouka.gr.

Detailed information on the capabilities and ways of handling "cookies" is available in the settings of the relevant software (Internet browser).

Restricting the use of cookies may affect certain features that are available on the Website.

It is noted that the exclusion of cookies concerns the specific browser. This means that the same steps should be taken for any other browser used on the same or another device.

PERSONAL DATA PROTECTION POLICY AND COOKIES OF THE EPAPOUTSIA.GR E-SHOP

1. What about this file?

   This e-Store Privacy Policy (hereinafter referred to as the "Policy") is for information purposes only, therefore it is not a source of obligations for the e-Store Customers (it is not a contract or regulation).

   The information contained in the "Policy" is general. Detailed information regarding the processing of specific personal data is available at the time of collection, while the content of the relevant clause is clear and located in an easily accessible place. This applies in particular to information concerning the purpose and legal basis of the processing of personal data, their storage time and their recipients.

   All words, phrases and abbreviations that appear on this page and begin with a capital letter (eg Buyer, Online Store, Online Service) should be construed in accordance with their definition, as contained in the Online Store Regulation, the which is available on the website of our Online Store rouka.gr.

   In the event of any doubt or inconsistency between the Policy and the consent given by a particular person, regardless of the provisions of the Policy, the basis for obtaining and determining by the Administrator the scope of activities is voluntary consent or the provisions of law. In the event of such a conflict between the Policy and the content of the information clauses provided by the Administrator when collecting personal data (usually in forms in the Online Store), the information that the Customer must follow is provided within the aforementioned information clauses.

2. Who is your Data Manager?

   AO Administrator of the personal data collected:

   • - Through the Online Store (including the use of "cookies" or other similar technology) other channels of communication with the Customer,
   • - Acquired based on the customer's activity on the Internet, in the Application or in the physical stores owned by the company EKATERINI ROUKA & CO OE.

   is the company EKATERINI ROUKA & CO OE., which is based in Katerini 27 Ethnikis Antistaseos Street, Tax Identification Number: 998066175, Tax Office: KATERINIS.

   With our personal data manager, you can also contact rouka.gr@gmail.com

   In case of your additional consent, the administrators of the data obtained based on your activity on the Internet, using technologies such as cookies, may also be our partners (listed below in point 15)

3. How do we take care of your data?

   The processing of the Client's personal data is done in accordance with the Regulation of the European Parliament and the European Council (EU) 2016/679 of 27 April 2016 on the protection of individuals with regard to the protection of personal data and their free movement, as amended and in accordance with Community Directive 95/46 / EC ((UE.L Journal of Laws No. 119, item 1), hereinafter referred to as "GDPR" (General Data Protection Regulation - GPA), as well as the relevant legislation in force, l The total duration of the processing of the data, as well as the legal provisions for the protection of personal data. a person who can be directly or indirectly identified, in particular on the basis of an identifier such as name, identity number, location data let, online data or one or more specific factors that determine his physical, physiological, genetic, psychological, economic, cultural or social identity.

   The Administrator shall take all necessary measures to protect the interests and data of the subjects, and in particular to ensure that the data collected by him:

   • - They are subject to lawful, fair and transparent processing for the data subject,
   • - They are collected for specific, explicitly defined and legal purposes, and are not subject to further processing, which is not in line with the above purposes,
   • - are adequate, relevant and limited to the necessary purposes for which they are being processed,
   • - They are correct and up to date, as required,
   • - They are kept in such a way that it is possible to identify the subject only for the period of time required to serve the purpose for which they were processed,
   • - They are processed in such a way as to ensure through the required technical measures and organizational structures, adequate security of Personal Data, including their protection from unauthorized or illegal processing, accidental loss, destruction or damage.

   As mentioned in the introduction, realizing the importance of our customers' privacy, the "Administrator" protects not only the users who visit the Online Store, but also the Customers, who have provided their personal data to the "Administrator" using other channels communication, e.g.

   1. the social networking site https://www.facebook.com and other websites marked or co-marked with the Facebook name (including subdomains, international versions, widgets, and mobile versions) whose operating principles are based on the settings set out in https://www.facebook.com/legal/terms, which are provided respectively by Facebook Inc. or Facebook Ireland Limited (hereinafter referred to as "Facebook service»), Including through the Lead Facebook Ads function aimed at the direct marketing of the Administrator's products or services. The rules for the protection and use of the Personal Data of the Facebook Service are available e.g. to the addresshttps://www.facebook.com/policy.php. Administrator has no influence over the content of the Facebook Website Terms and Conditions, including Personal Data.
   2. In applications for running advertising campaigns, including contests, which run through the Facebook Website.
4. What is the purpose of collecting personal data and what is their use?

   Each time, the purpose and extent of the data processed by the Administrator arises from the consent of the Customer or the provisions of the law, and are specified as a result of the actions taken by the Customer in the Online Store or through other channels of communication with the Customer. For example: (I) Customer Personal Data may be processed for the purpose of providing, presenting or providing offers and promotions, which are tailored as much as possible to his preferences (which may have a significant effect on him), (II) If the Customer does not wish to complete his purchase through the Online Store and intends to book only the selected products through it, his Personal Data will not be available at the courier service, which will complete the shipment of the products at the request of the Administrator.

   Possible reasons for the processing of Customer Personal Data by the Administrator are in particular the following:

   1. the conclusion (completion) and implementation of the Sales Agreement or the Service Agreement (Account), or the taking of measures at the request of the prospective Customer, before the conclusion of the Agreement (we process your data so that you can enjoy the benefits through your Account offers, such as placing orders without having to fill out the relevant forms each time, accessing your purchase history, managing your consent to the service, etc., and being able to use other services available on the site us),
   2. the conclusion (completion) and implementation of the Sales Contract, or the taking of measures at the request of the prospective Customer, before its conclusion (your personal data is required for the completion of the order and the execution of the contract - in particular, the confirmation of submission and the booking or sending the product of your choice, and if necessary, contacting us for this purpose),
   3. the acceptance and processing of complaints,
   4. the holding of a competition, in particular the nomination of the winners of the competition and the return of prizes,
   5. the presentation of advertisements, offers or promotions (discounts) on the products or services of the Administrator and his associates (whose current list is given as part of the Online Store), which are intended for all recipients, in particular for the implementation the contract for the provision of the Newsletter,
   6. the evaluation and analysis of customer activities and data, including as part of the automated processing of personal data (profiles), for the presentation of general purpose advertisements, offers and promotions (discounts) on the Manager's products or services; and to be tailored to the client's preferences (without, however, significantly influencing their decisions), in particular with a view to implementing the Newsletter contract, as well as for statistical analysis and market analysis,
   7. pursuing claims and defending against claims, including third parties - if you use most of the functionality of the Online Store.
   8. compliance with legal obligations arising from regulations, e.g. tax and accounting provisions, in particular in the case of paid contracts,
   9. keeping track of customer correspondence, including responding to customer messages.

   In the case of adult Customers, with their additional consent, their personal data may be processed for the purpose of presenting, creating, awarding and Implementing exclusively targeted ads, offers or promotions (discounts) for products and services of their choice. or partners, which have been tailored to his (profile) preferences as a result of automated decisions that may have a legal effect or have a significant impact on them, for example through short-term discounts on a particular product, new receipt in our store, (this the option is not available to clients who are not adults or who are adults but have not consented to it).

5. What personal information do we use?

   The Administrator can edit the following Customer Personal Data:

   1. for the users of the Online Store:
      • - Personal Data provided by the user upon completion of the Account Creation, Ordering or Booking form at the Online Store (namely: name, e-mail address, contact telephone number, address (street, house number, postal number, address) , city, country), home / work / registered office / business address (if different from delivery address), bank account number, and in the case of non-consumer customers, in addition to the company name and tax registration number ( VAT number) as well as other data collected during the use of the online Store,
      • - Personal Data provided for the use of the Prospectus, when completing the contact form or the complaint form,
      • - Personal Data provided during participation in Tenders,
      • - Other data, which are obtained based on the activity of the Customer on the Internet, in applications for mobile devices or in physical stores belonging to the company eobuwie.pl SA, including those received through the Online Store, or other channels of communication with the Customer , through cookie technology and similar technologies,
   2. By filling in the data contained in the form of Lead Facebook Ads, the User provides to the Administrator the Personal Data mentioned in the relevant form, which may include in particular: name, e-mail address, telephone number,
   3. By filling in the data contained in the application forms that enable the Administrator to conduct advertising campaigns / contests on his Facebook page, the User provides the Administrator with the Personal Data mentioned in the form, which include in particular: the name, the address, the address. , email address, phone number.
6. Are you obliged to provide us with your personal information and what are the possible consequences of your refusal?

   The provision of Personal Data by the Customer of the Online store is optional, however it becomes necessary in order to use certain functions of the store, e.g. for placing an Order, for concluding and executing the Sale Agreement, for creating an Account, for concluding and executing the Service Agreement, receiving the Prospectus or using another form.

   Each time the range of data required for the conclusion of the relevant contracts is indicated in the Online Store (the data, the provision of which is necessary for the conclusion of the contract / use of a specific function are indicated), within other communication channels with the Customer or the Regulation. Consequence of non-provision of personal data may result in inability to effectively perform / complete the aforementioned activities.

7. What is the legal basis that allows us to use your personal data?

   The legal basis for the processing of Customer Personal Data is primarily the need to execute the contract to which it contributes or the need to take action at the request (of the Customer), before its completion (Article 6 par. . This mainly concerns the Personal Data provided in the form of creating an Account, placing an order and completing the Purchase Agreement or placing Reservations, in the Online Store, as well as during the registration in the Prospectus. Furthermore, in the case of the provision of Personal Data upon completion of the complaint form, the legal basis for their processing is the necessity of the execution of the Purchase Agreement of the advertised products.

   In the case of data processing for the above mentioned promotion purposes, with the exception of the purpose of sending the Prospectus, which is carried out on the legal basis set by the Regulation, the legal basis lies in the fulfillment of the purpose arising from the legal interests of the Administrator or associates (Article 6 (1) f) of the GDPR), in which case the partners do not participate in the processing of the Customer data. On the other hand, to the extent that the Administrator's partners can have direct access to this information, the legal basis for this processing is the voluntary consent given by the Customer (Article 6 (1) (a) of the GDPR). Subsequently, the presentation, creation, assignment and implementation of advertisements, offers or promotions (discounts), which rely solely on automated processing, including the creation of profiles, as far as possible, tailored to Customer preferences, which may have significant impact on the Customer's decisions, is based on the Customer's voluntary consent (Article 6 (1) (a), Article 22 (2) (c) of the GDPR). However, this only applies to adult Customers.

   In other cases, Customer Personal Data may be processed on the following basis:

   1. voluntary explicit consent - e.g. natural persons participating in tenders, natural persons using the contact form (Article 6 (1) (a) of the GDPR)
   2. applicable law when the processing is deemed necessary in order for the Administrator to fulfill his legal obligations e.g. under tax or accounting provisions, in the performance of Sales Contracts (Article 6 (1) (a) of the GDPR)
   3. for purposes other than those mentioned above and arising from the legitimate interests of the Administrator or a third party, in particular to determine, support or defend itself against claims or for statistical analysis and market analysis (Article 6 (1) (f)) RODO).